18:19 11 Jan 23
We were lucky to connect with Karen. Prior to meeting her, we had two failed SBA attempts.After a few minutes of talking to Karen, I realized how knowledgeable she was. She gave options and was confident she could help.Our dreams are becoming a reality thanks to her!!She helped us understand the process, something that is so important for a new business owner. She checked in regularly and helped us get things done in a time we thought impossible. She knows her stuff! Never doubt her.Karen is a blessing to work with.
02:10 08 Dec 22
I do not believe 5 stars are enough to give to Karen. We are venturing into our first franchise with no prior knowledge of how to get an sba loan. Karen has always taken the time despite the time difference from Florida to Utah to answer any questions that might arise even on the weekends.She ensures that we always cross our T's and dot our I's on all forms even when they are not forms that directly deal with her. When the banks were slow to answer us, Karen took the time to contact whoever she needed to to keep the ball rolling down the field.This is the first if many stores we hope to open, and we plan on keeping Karen on our team.
00:40 15 Nov 22
I was introduced to Karen Newell after my first SBA application was denied. I was feeling disappointed and frustrated with the SBA experience, but after working with Karen, my opinion completely changed. It took only one conversation with Karen to know that I was in great hands. What I didn’t know at that time was that Karen would turn out to be the only person I would ever want to work with on future loan transactions. Not only did she deliver on her promise to help me in every possible way to obtain a loan, the guidance and assistance she provided along the way to ensure I was set up for success was invaluable.Karen knows the ins and outs of the business and she is always one step ahead of everyone else. She went beyond her call of duty to ensure a smooth and seamless process.To describe Karen as OUTSTANDING at what she does would be an understatement. Her deep knowledge of the SBA process, experience, and most of all, her unparalleled customer service and compassion for her clients are what sets her apart from everyone else in the industry.If you are interested in an SBA loan for your business, you will want to work with someone who is competent and has your best interest at heart. Look no further, Karen is the best!
Callie Van Wagenen
15:54 16 Sep 22
Karen was awesome to work with! She had several lender options for us, she was confident that the process would be simple, and reassured us that we would get the deal done. Karen goes the extra mile to make the long process smooth! I would definitely recommend her and will come back to her in the future! Thank you!
19:17 21 Jun 22
Karen is an amazing lady and a wonder person to work with. We first called her in February 2022. We got Karen's number form a friend of ours that used her for a loan. We had already started the process with PNC Bank to try and get a SBA loan. It was our first time ever trying to get a SBA loan for a business. Since we had already started with PNC we thought we would continue with them and see where it would go. After 3 -4 week of them saying we are working on it, we are working on it. It ended up being denied for silly reasons. We then reached back out to Karen to get the job done. We got back in touch with her end of April 2022. She reviewed our package and suggested some changes that needed to be made. After all the work and help she put into the package and talking with us she submitted to one of her banks that she has a relationship with. It took about a week for the bank to get the package and look over it. We got denied by that bank, but Karen reassured us it was not the package or our fault. She had another investor lined up that week to look at out package. This new bank said it was a no brainer. 10 days later we had full approval with more money than the first bank wanted to lend.Overall Karen is a rockstar and a pleasure to work with. I highly recommend her.
21:49 19 May 22
I cannot say enough about Karen and Key Commercial Capital. We originally connected with Karen in February 2021 and did not use KCC which was a significant mistake on our part costing us in time and money. Well, I reached back out to Karen in January 2022 about 11 months from our original contact and let her know our situation. We originally started the SBA process with a bank called Lending Club who promised us a quick and effective process and failed to deliver on everything, ultimately requiring us to find new financing. Karen was a blessing from the second I got on the phone with her I could tell that we were in good hands. She helped us navigate the waters and within 7 days we had a term sheet proposal from another bank and a commitment shortly after. We then closed on our SBA loan in March of 2022. I can not tell you how grateful I am not only for Karen’s expertise in the process and attention to our timeline but for the endless support and direction she gave us in easing the anxiety and stress associated with financing a business. Having a friend in this process who was knowledgeable and sincere was just icing on the cake. Without Karen we would not be able to start our dream of business ownership. KCC has gained a customer for life with the experience we had with Karen and look forward to working with her again in the future.
21:01 13 Apr 22
I can not say enough good about Karen with Key Commercial Capital. If you haven't been through the SBA loan process yet, buckle up, it is a lot!Karen made navigating this process much less scary. She is so knowledgeable and helped me every step of the way. She knows the business inside and out and knew exactly what the banks would be asking/looking for. I can't think of 1 thing she could have done better to streamline my SBA application and bank approval. If there were a 10 stars option I would choose that, cause she earned it.Thank you so much Karen!Sincerely,TJ
18:39 13 Apr 22
Karen is amazing. She was with us every step of the way to help us secure an SBA loan. She knows exactly what is needed and exactly the best ways to execute. She took a very daunting process that neither I or my partner have very much experience in and made it easy. We could not have done it without her!
18:10 24 Feb 22
Five Stars is simply not enough for the ABSOLUTELY amazing service from Karen Newell with Key Commercial Capital. We originally pursued an SBA loan through PNC Bank for a franchise start up who showed no interest whatsoever in working together and even acted adversely to the process. Our project and Grand Opening remained on schedule for one reason and one reason alone, Karen Newell. She cared about us, listened, worked tirelessly along side us, presented problems with actionable solutions honestly and professionally. She was our sheppard through the quagmire of the SBA loan process. It was only TWO MONTHS from the time I picked up the phone to close. We are operating and flourishing. I have her alone to thank. Call her and see for yourself.
15:17 01 Feb 22
Karen assisted us every step of the way. Excellent for any business needing financing options. Advocates for the borrower’s best interest. Highly organized and efficient. Great option for leasehold improvement financing.
15:25 14 Jan 22
My husband and I have had an amazing experience with Key Commercial Capital helping us through the application process for an SBA loan for business project construction financing. We specifically were referred to Karen Newell and she is absolutely exceptional!!!! There is so much involved in the process, including alot of language and terms that Karen was able to easily breakdown and explain everything while at the same time moving quickly through the process with us. We learned of and started working with KCC at the end of Nov 2021 and were able to get a commitment letter early January 2022. Truly exceptional and we love that Karen continues to work with us through the closing process.
02:11 18 Dec 21
Karen Newell at KCC went above and beyond to help my wife and I get approved for franchise financing and a construction loan with improving leased space. She put an extensive amount of time and work into helping us in all aspects of the process of approval, and we would work with her time and time again.
00:24 04 Nov 21
Key Commercial Capital was awesome to work with . She worked with us to find right lender who would finance our Crumbl cookies franchise location . We highly recommend this company
17:17 29 Sep 21
Key Commercial Capital is our GO-TO! Especially when it comes to needing Franchise Financing. Karen Newell has gone above and beyond each time we needed lending for our franchises. She is very diligent and thorough! Rest assured, Key Commercial Capital has your best interest in mind and is with you 100% of the journey! Thank you KCC!
19:46 21 Sep 21
Key Commercial Capital was fantastic to work with and specialized in franchise financing! They offer both SBA and non-SBA Unsecured Loan programs and recommend the best suitable option for the need. Karen did such an amazing job at helping us through our SBA process. She worked very hard to find us the right lender who would finance our Crumbl franchise business. The whole process was very smooth, fast and she was great in coordinating and keeping us informed throughout the entire process! She was not only great at her job and a wealth of knowledge but also is just a great person too. I highly recommend working with them!
22:44 23 Aug 21
My experience with Key Commercial Capital was extremely positive. They were clear with the documentation needed, communicated effectively throughout the process and walked us through until we were approved. I would highly recommend using Key Commercial Capital.
10:47 29 Jul 21
Working with Karen Newell was such a good experience! She was very knowledgeable and professional. She knew exactly which bank would lend to us given our specific business we were trying to open. I will be referring Karen and Key Commercial Capital to all of my colleagues for all of there commercial lending needs.
17:55 14 Jun 21
My agent was the best. She helped navigate a tough situation of a stalled project and coming out of the pandemic. She was relentless and continued to followup and connect me to banks eventually closing a SBA business loan. She was with me all the way until closing and helped to resolve issues as they came up. Very knowledgeable and would definitely use her again!
16:30 11 May 21
I have had the pleasure working with Karen and have sent over multiple friends now to work with her. She helped me every step of the way and was is so kind. If you are needing someone to help you with an SBA loan or other type of loan absolutely use Karen at Key Commercial Capital.
18:55 30 Mar 21
Karen with Key Commercial Capital is top notch! She was recommended to us after we had hit road blocks trying to find funding! She was able to navigate us in a direction so that we were successful. She went above and beyond her duties. She messaged me after hours to make sure I was updated. She’s very knowledgeable about the whole process and we will definitely use her again!
15:24 27 Feb 21
We had a great experience with Key Commercial helping us navigate the SBA 7A Loan process last year. The team was very informative, responsive and helped us through every turn along the way. Even in the COVID environment we were able to close the deal and are now small business owners. Thanks Key Commercial!
01:20 11 Jan 21
We have had an excellent experience from start to finish. They are very knowledgable, responsive and helpful. After an initial denial, they helped us get an approval for our business loan through their guidance and support. We are very excited to continue working together in the future!
19:12 28 Oct 20
I highly recommend working with Key Commercial Capital. The representative was amazing. She was there to guide me from start to finish through the SBA loan application process. As other reviewers have already stated, everyone at Key Commercial Capital is very dedicated and responsive. They have continued to check in with me even after my loan application was approved. Cannot recommend them enough!
04:08 18 Oct 20
Key Commercial was amazing to work with. Karen did such an amazing job at helping me through my SBA process. She always communicated quickly and clearly and made me feel genuinely cared for. She was not only great at her job and a wealth of knowledge but also is just a great person too. I highly recommend working with them!
13:36 14 Jul 20
Key Commercial Capital was fantastic to work with! They were very diligent and worked very hard to find us the right lender who would finance our Crumbl franchise business. Key Commercial Capital made the whole process very smooth and fast and were great about keeping us informed throughout the entire process! Thank you again!
14:54 06 Nov 19
Key Commercial Capital has been an absolute dream to work with. It was so encouraging to have found someone as enthusiastic as we were that understood the ins/outs of SBA lending and **exactly** what we needed. Before finding Key Commercial we were trying to get SBA lending through multiple institutions we have banked with for personal finances for over a decade - it was a slow, painful process getting passed along from one hand to the next. I have never had such an issue obtaining lending when I already had a great banking relationship.I searched frantically online late Sunday night because I knew there had to be something better which is how I found Key Commercial. The very next day we were matched up with a true expert that understood our need deeply and matched us with an institution with a specialized interest in our business in a matter of HOURS. It was under 48 hours that we had a committed loan for our business venture and I couldn't be more sure that we were meant to work with Key Commercial & we definitely plan to work with them again on any future business ventures!You will not go wrong partnering up with Key Commercial and they are committed to you EVERY step of the way.THANK YOU for making this an easy, painless process for a busy entrepreneur!
17:48 15 Oct 19
I was looking for a loan to finance a truck for my new transportation business. As the investor and supervisor of the business, I personally do not have a Commercial Driver's License (CDL). I hired drivers who have a CDL and will not be driving the truck myself. Key Commercial Capital was able to help my business obtain an SBA loan to finance the tractor/truck. They explained everything throughout the process and made it quick and easy. Karen is absolutely awesome, she was always available to answer my questions and help me out even when she didn't have to. Those who want to deliver for Amazon or work with logistics companies should contact Key Commercial Capital.
17:10 07 Oct 19
Key Commercial Capital was GREAT to work with! I would give them 10 stars if I could. I had gone to one of the larger banks only to get turned down despite meeting, and exceeding all the criteria. I came to Key Commercial Bank and they helped me to secure funding in less than a week and the entire process was smooth and flawless. Their expertise matched me with the perfect loan for my needs and were great from start to finish through the entire process.
13:31 30 Aug 19
I contacted Karen at Key Commercial Capital and explained what I had rolled over my 401k and needed additional funds for the purchase of an existing business. She took my information and walked me through the process and explained each step. I was able to secure the SBA loan (in record time) and close on my new business. The work Karen did allowed me to move up the closing about a week. Thank you.
16:50 16 Aug 19
I came across Key CC when I was searching lenders for an SBA loan, and it was such a blessing! At that time I was a little overwhelmed and had no idea where to even begin. My broker @ Key CC walked me through the whole process from start to finish. Having all the guess work taken out of the process made the whole experience go extremely smooth. I successfully got my SBA loan for my business and am in the process of opening now!
15:54 20 Jun 19
The Folks at Key were amazing. with this being my first SBA loan I was nervous to say the least. The Key Commercial Capitol team went above and beyond to make sure that the experience was not only smooth but easy. They explained everything in simple terms and made the process simple and stress free. I can't recommend them highly enough.
02:46 14 May 19
Thank you to the team at Key Commercial Capital for providing a meticulous and professional service experience during my SBA loan application process. It would have been a heavily burdensome process without the guidance of the team. My questions and enquiries were promptly and courteously handled throughout the process. I will certainly work with the team in the future and I highly recommend them.
21:39 01 May 19
Being with a Top 10 SBA Lender, it was my pleasure to work with Key Commercial Capital and an automotive client of theirs needing a loan to acquire a business and a property. Key is truly a professional operation and their assistance to their client helped to make the whole process from start to close smooth, calm, and fast. We expect to do more deals.
16:58 22 Apr 19
Thank you to Key Commercial Capital for making our SBA loan process so simple. This was by far one of the best experiences working through the bureaucracies of banking. We were extremely fortunate to work with your hard working, professional team, who explained the process so we were prepared for what's to come and for offering exceptional customer service throughout the entire process. Will definitely be working with you for future needs.
Master “Wackywow” Nguyen
20:44 01 Apr 19
Karen is awesome and I'm so glad for her help on my SBA loan. I would give more than 5 stars if I could. I'm a very happy customer indeed.
16:51 30 Jan 19
My experience with KCC has been extraordinary. From the initial phone call to today, I have felt very well informed and cared for. Karen has been the most delightful, thorough and efficient to work with in a process that can be as overwhelming and stressful as it is exciting. She has made all of the steps we are going through very clear and actually enjoyable. As we were sourcing other companies before committing to KCC, we can say that the process with KCC has been seemingly effortless and incredibly professional. It has felt as though Karen and her prepared and expansive network have been an extended part of our new company and we are incredibly thankful to have found Karen and KCC. Many thanks to Karen and KCC!
22:01 10 Jan 19
I was searching for a SBA loan for awhile and as soon as I found Key Commercial I was so surprised that I finally found someone that had as much excitement about my new adventure as me! They found the perfect bank and helped me through the entire process. I higher recommend them to anyone! I really can’t thank them enough.
01:57 09 Jan 19
Key commercial capital, found the best match for my business needs. All the staff was very informative and walked me through absolutely everything I needed to know. I am glad I found them! And would recommend them!
19:54 05 Dec 18
The team at Key Commercial Capital was integral in assisting me with finding financing for my small business. They set realistic expectations and explained all the details along the way. I will definitely use them for future needs.
00:21 17 Nov 18
Karen was a pleasure to work with. With the first phone conversation till the end she delivered high competency. She was detail oriented and her foresight expedited our SBA loan process. I highly recommend her services. Know that you will be in good hands.
03:36 09 Nov 18
The team at Key Commercial was instrumental in guiding me on the path to secure my loan for a new small business venture. We met thru a mutual friend in my time of need and they were very comforting and professional. They are very knowledgeable and gladly educated me. It was a very pleasant experience and I would recommend them in a heartbeat.
17:29 02 Oct 18
Key Commercial Capital helped me get my first small business up and running. The team not only provided strong guidance and a roadmap to help get me through the planning and funding process, they were also extremely responsive on any and all questions that came up along the way. Due to the team's high quality, I am utilizing their superior services again as I move forward on another endeavor.
18:47 22 Aug 18
I usually don't provide referrals, but in this particular case it is definitely warranted. Karen jumped through hoops with multiple alternatives until we came up with a solution that provided what we needed. At one time i thought we were at a dead end, but learned that Karen continued to pound away until the right solution surfaced. If you need someone to assist up front with your SBA loan, Karen is a perfect choice.
16:13 08 Aug 18
The staff at Key Commercial Capital was wonderful. They made sure to explain all our options in detail and were always interested in the best for us. They verified our documents before submitting for approval to ensure everything was in order and that the application and closing process was as smooth as possible. They were also very responsive and available at all times. I will certainly be back on the next opportunity.
04:04 29 Jul 18
Karen always answered any questions we had and made us feel comfortable throughout the process. She was a vital part of everything, and explained all the pieces in great detail. We wouldn't hesitate to contact her again in the future.
20:37 13 Jun 18
Karen Newell at Key Commercial Capital exhibits an exceptional level of professionalism and grit, which is truly refreshing in an industry where both qualities are often lacking among small business funding resources. I love working with Karen because I can rely on her to provide timely, accurate and succinct updates about my funding candidates. I enthusiastically recommend Karen for any and all of your business funding candidates!
19:23 13 Jun 18
Karen and her team do an excellent job with clients that are referred to her
21:01 08 Jun 18
Karen and the team at Key Commercial Capital are trusted partners in our business. Karen's experience, knowledge and effective communication brings peace of mind and unparalleled support throughout the funding process.
07:01 29 Apr 18
Karen helped me get an SBA loan approval in 48 hours. Wells Fargo had told me it would take 90 days, so I turned to Karen and had a great result.
13:42 27 Mar 18
Karen was the consummate professional, extremely knowledgeable of the SBA loan process and which leaders would be the best fit for my circumstance. She as fast, extremely responsive and make the whole experience pleasant and easy. I would recommend Karen and Key Commercial Capital to any company searching for startup or operating capital
12:55 14 Mar 18
“At Miracle Method, we introduce our franchise candidates to Key Commercial Capital because we know the team at Key will do an excellent job of helping our franchise owners explore all finance options available to them”.
05:33 17 Feb 18
After speaking with several Brokers to help with our SBA loan, Karen was the only one who took her time and explained in full detail what our best options would be. The process was so easy, in less than 48 hours after submitting the application to the Bank we had a firm approval and we we're ready to close on the loan in less than 10 days. I worked in the Mortgage Industry for 20 years and I'm VERY impressed with the service Karen provided us. This couldn't have been any easier!!!!!!!!
04:00 14 Feb 18
Thanks to the team with Key Commercial Capital for all their help. This loan and new business couldn't have started without them!
Junk King Indianapolis
16:24 08 Feb 18
I worked with Ms. Kina Jackson and she was very good. She was professional, thorough, followed-up, and went over and beyond what asked and expected of her. Kina has integrity. She guided me thru every step of the loan process. The industry needs more people like her.